TAKES
INITIATIVE IN A BUSINESS UNIT
Demonstrates a willingness to take action on problems or opportunities
without prompting; possesses the intrinsic desire and willingness
to push toward achieving a desired goal or end-state without suggestion
from others; prepares alternatives so the outcome is not jeopardized
by unexpected barriers; exhibits the desire to blaze new trails
as a means to an end
HIGHS
- Champions new initiatives and identifies opportunities or issues
requiring change without prompting
- When barriers to goal accomplishment are encountered, is willing
to introduce and implement a solution throughout his sphere of
influence
- Is willing to take the lead, even if others don’t initially
understand or approve
- Focuses effort and resources on initiatives or solutions that
will positively contribute to the desired result; does not simply
try to ‘build a better mousetrap’
- Changes the present status in order to improve the position
of the group or organization in meeting its objectives
- Installs targeted, selective changes that provide real added
value to the organization
- More than simply overcoming a negative or preventing a loss,
the solutions or changes he initiates leave the job (task, project)
with something gained
LOWS
- Is uncomfortable developing a solution to a problem or trying
a different approach without positive directives from a higher
authority
- Hesitates to push own ideas or drive new goals
- May be too willing to leave well enough alone and conforms to
established rules and principles
- Uncomfortable pushing beyond easy or traditional responses to
creative or original thinking
- Tends to wait patiently for situations to settle over time or
to correct themselves in a more natural fashion
COMMITS TIME AND EFFORT TO ENSURE SUCCESS
Thrives on working; tends to achieve higher results in direct proportion
to the time he is willing to commit to his work; remains focused
on the goal and is not easily discouraged or distracted; uses work
as an opportunity for interaction and incorporates interpersonal
contacts into task accomplishment; sees work as a major source of
personal satisfaction
HIGHS
- Commits time and resources to results accomplishment that surpasses
what is just acceptable or expected
- Is dedicated to achieving business results, even at some personal
sacrifice
- Defines himself to a great extent by his work and derives personal
satisfaction from his success and accomplishments in his career
- Builds into his schedule the time required to lay the groundwork
and develop the plans for achieving his work objectives
- Retains control of his objectives by preparing action steps
and evaluating his progress
- Remains focused when the commitment to his work is threatened
by internal or external distractions
- Enjoys finding opportunities to mix personal interaction with
goal accomplishment
LOWS
- Seeks a balance in his professional and personal commitments
that inevitably limits the time and resources devoted to his work
- Is more inclined to work a set schedule of hours than to commit
resources as required by the objective
- Distinguishes personal time from work and career commitments
and is not likely to make consistent sacrifices in his personal
life to accommodate extraordinary advancements in his work objectives
- Becomes distracted by unexpected obstacles or may not effectively
plan to deal with his job demands
- May not recognize that opportunities to advance his goals can
be present in the personal interactions that occur in the workplace
PROVIDES PROACTIVE ASSISTANCE/SUPPORT
Derives genuine satisfaction from giving advice, encouragement,
and support to others; takes pride in nurturing and developing others;
seeks opportunities to share his expertise and experience in a mentoring
role; is willing to address basic or rudimentary issues necessary
to bring a novice up to speed; takes responsibility for motivating
others to learn and grow
HIGHS
- Serves as a mentor and personal coach to those needing individual
guidance
- Derives satisfaction from giving encouragement and support
to others
- Volunteers advice or assistance to help others achieve job
and career success
- Adjusts his coaching to accommodate novices as well as more
experienced individuals
- Takes pride in being a role model
LOWS
- Loses patience with individuals lacking the motivation or enthusiasm
to learn what is being taught
- Prefers to offer his expertise to those who have mastered the
basics and are actively seeking advanced learning
- Waits for his advice and support to be requested by individuals
interested in learning from him
- Does not want to appear invasive by offering his help without
invitation
- Resists being obligated to function in an advisory capacity
DEVELOPS TECHNICAL COMPETENCE
Seeks to stay abreast of new developments in his core competencies
and to learn enough about related fields to apply knowledge effectively
in the business; enjoys learning and is intellectually curious;
has a strong desire to continuously improve knowledge, skills, and
abilities; sees learning and knowledge as the keys to building the
skills and abilities essential to job and career success
HIGHS
- Stays abreast of technical developments in his field in order
to effectively apply his knowledge
- Reviews professional publications, newsletters, and other current
information in his own and related fields
- Routinely collects and reviews key data and information to
track progress on all important functions
- Applies technical principles effectively to goals, plans and
new situations
- Uses technology to enhance productivity
- Incorporates professional expertise into projects and new initiatives
LOWS
- Tends to rely on others' expertise in areas in which he doesn't
understand the technology or basic principles
- Applies an existing body of technical principles to objectives
and problems without taking the steps to expand and update it
- Interest in exploring new technical developments may be cursory
and driven by business demands rather than by personal curiosity
- May spend insufficient time tracking all key business information
sources
EDUCATES CUSTOMERS THROUGH STRUCTURED TRAINING
Helps the customer to gain maximum benefit from the product or
service by committing to continuous education that provides information
updates or product training; prepares more structured sessions to
cover the most critical areas of learning; stays on top of information
needed by customers in an effort to serve as a resource; takes responsibility
for motivating customers to update their information; reinforces
shared information through periodic repetition; routinely adjusts
education process to address individual and group progress or understanding
HIGHS
- Prepares scheduled and consistent programs to train or educate
others
- Establishes measurable criteria for assessing progress in the
learning process
- Demonstrates patience and a willingness to repeat or reinforce
ideas and information until the audience understands
- Focuses training sessions on those competencies that will make
a difference in the group’s ultimate effectiveness
- Concentrates more on the results produced or change accomplished
through his training than with how attractive or entertaining
the training can be
LOWS
- Prefers one-on-one training or a more loosely organized curriculum
to the structured requirements of a scheduled class session
- Expects the people he is training to be self-motivated to learn
and becomes impatient when required to repeat or reinforce information
he has already covered
- Does not implement a tracking process for assessing the effectiveness
of his teaching efforts or the progress of his trainees
- Enjoys working on content delivery and may be more concerned
with the audience’s assessment of his public speaking skills
than with the subject matter
- Tries to make the training entertaining at the expense of providing
only relevant information
Request
a sample candidate report |